PRIVACY POLICY

1. INTRODUCTION

At slcgg.com (“we,” “our,” or “us”), we recognize the paramount importance of privacy and the protection of personal data. We are committed to handling all personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the California Consumer Privacy Act (“CCPA”), and other relevant legislation. By using our website, users acknowledge and accept the practices described in this Privacy Policy.

2. SCOPE OF POLICY AND DATA CONTROLLER ROLE

This Privacy Policy applies to all visitors, users, and others who access or use the website slcgg.com. We act as the data controller with regard to any personal data provided to or collected by us. This policy outlines how we collect, use, disclose, and protect your personal data. Our intention is to ensure transparency regarding the personal information we collect and your rights as a data subject.

3. CATEGORIES OF DATA PROCESSED

We may collect, use, store, and transfer different types of personal information, grouped as follows:

– Usage Data – includes data about your interactions with slcgg.com, such as IP address, browser type, time zone setting, pages visited, session duration, and navigation paths.

– Account Data – includes information provided when creating an account, such as name, postal address, email address, and telephone number.

– Profile Data – includes preferences, interests, user behavior, order history, and any stored preferences or personalization settings.

– Communication Data – includes records of support requests, submitted forms, email inquiries, live chat transcripts, and other correspondence with us.

– Technical Data – includes device data such as operating system, hardware type, device identifiers, browser plugins, and system diagnostics.

– Transaction Data – includes payment information, purchase records, shipment and delivery data, and billing details.

– Preference Data – includes your choices regarding marketing communications, opt-in/opt-out status, and product or content interests.

4. LEGAL BASES FOR PROCESSING

In accordance with Article 6 of the GDPR and applicable CCPA provisions, we rely on the following legal grounds for processing personal data:

– Consent – where we have obtained your explicit permission to process your personal data for a specific purpose (e.g., marketing communications).

– Contractual Necessity – where processing is necessary to perform a contract with you, such as processing orders or providing customer support.

– Legal Obligation – where we have a statutory duty to collect and retain certain data (e.g., for tax or legal compliance).

– Legitimate Interests – where processing is necessary for our legitimate business interests and not overridden by your rights and freedoms, such as fraud prevention, service enhancement, analytics, and website monitoring.

5. YOUR RIGHTS

As a data subject under applicable laws, you have the following rights:

– Right to Access – You may request access to any personal data we hold about you.

– Right to Rectification – You may request that we correct any inaccurate or incomplete personal data.

– Right to Erasure – You may request that we delete your personal data, subject to certain exemptions.

– Right to Restriction – You may request that we restrict our processing of your personal data in specific circumstances.

– Right to Data Portability – You may request a copy of your personal data in a structured, commonly used, and machine-readable format to re-use elsewhere.

– Right to Object – You may object to the processing of your data where we rely on legitimate interest or conduct data processing for direct marketing purposes.

Requests to exercise any of these rights can be submitted to [email protected]. We will respond in accordance with applicable laws and regulations.

6. SECURITY MEASURES

We implement appropriate technical and organizational security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption protocols, role-based access controls, regular system monitoring, secure backups, firewall technologies, and employee training in data protection compliance.

7. INTERNATIONAL TRANSFERS

Where personal data is transferred outside of the European Economic Area (EEA) or California, we ensure adequate safeguards are in place in accordance with the GDPR and CCPA. This may include reliance on Standard Contractual Clauses approved by the European Commission or operating under frameworks recognized as providing an adequate level of protection.

8. DATA RETENTION

We retain personal data only as long as reasonably necessary for the purposes stated in this Privacy Policy or to satisfy legal, regulatory, tax, accounting, or reporting requirements. Retention periods are as follows:

– Usage Data – up to 12 months after collection.
– Account and Profile Data – as long as the account remains active or up to 7 years following account deactivation.
– Communication Data – up to 3 years from the date of last interaction.
– Transaction and Technical Data – minimum 7 years for legal and accounting obligations.
– Preference Data – until you update your preferences or withdraw consent.

9. COOKIE POLICY

slcgg.com uses cookies and similar tracking technologies to enhance user experience and site functionality. We categorize cookies as follows:

– Essential Cookies – Required for core site functionality and security features.
– Functional Cookies – Enable enhanced functionality, such as language preferences.
– Analytical Cookies – Collect data on website usage and performance for improvements.
– Performance Cookies – Used to monitor system responsiveness and error rates.

10. COOKIE MANAGEMENT AND COMPLIANCE

Upon visiting slcgg.com, users are provided with a cookie consent banner that complies with GDPR and CCPA requirements. Users can manage their preferences via the cookie settings panel at any time. For California residents, the right to opt out of certain tracking (sale of personal information, if applicable) is provided under the CCPA.

11. CHILDREN’S PRIVACY

Our services are not directed to children under the age of 13, and we do not knowingly collect or solicit personal data from anyone in this age group. If we become aware that personal data from a child under 13 has been collected without verified parental consent, we will promptly delete that information. Parents or guardians may contact us at [email protected] with any concerns.

12. POLICY UPDATES

We reserve the right to update or modify this Privacy Policy at our discretion. Any material changes will be communicated through slcgg.com or direct user notification, where feasible. We encourage users to review this page regularly to stay informed of our privacy practices.

13. CONTACT

If you have any questions or concerns regarding this Privacy Policy or any aspect of our use of your personal information, please contact us at:

Email: [email protected]
Website: https://slcgg.com

We are committed to ensuring full compliance with GDPR, CCPA, and other relevant data protection laws. For any privacy-related inquiries or to exercise your rights, please reach out to us at your convenience.